stake original Privacy Policy

Introduction and Scope

This privacy policy applies to the stake original website and all related services. When you visit our website, create an account, make a deposit or withdrawal, play games, or contact our support team, certain information may be collected from you.

The purpose of this policy is to clearly inform you what information is collected, why it is collected, and how it is kept secure. To learn more about us, you can read our About Us page, which describes stake original's operations and values.

On this page, "we", "our", or "platform" refers to stake original. "You" or "user" refers to any person who uses this service.

1.1 Policy Changes

stake original reserves the right to update this privacy policy at any time. If any significant changes are made, a notice will be published on the website and the "Last updated" date at the top of the document will be changed. Continued use of the service after changes are made will be considered acceptance of the new policy.

What Information is Collected

stake original collects two types of information — information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

Information you provide during registration, transactions, or support includes:

• Full name, date of birth, and gender
• Email address and mobile number
• Password (stored in encrypted form, never as plain text)
• Payment details such as bKash, Nagad, Rocket, or Upay numbers and bank account information
• A copy of your national ID card or passport for identity verification
• Messages and complaints sent to the support team

2.2 Information Collected Automatically

Some technical information is collected while you use the platform:

• IP address and device type
• Browser name and version
• Pages visited, session duration, and click data
• Login date, time, and location (where available)
• Browsing data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification, fraud prevention, or payment processing, we may also receive a limited amount of information from authorised third parties.

Purpose of Using Information

Collected information is used only for the following purposes:

• Creating, verifying, and managing accounts
• Processing all financial transactions including deposits and withdrawals
• Providing customer support via 24/7 live chat and email
• Sending bonus offers, VIP benefits, and account-related notifications
• Preventing fraud, money laundering, and unauthorised access
• Meeting legal obligations and resolving disputes
• Improving platform performance and security

Your information is used in accordance with the terms of service. For details, please read our Terms and Conditions page, which clearly outlines user rights and responsibilities.

Information Sharing and Disclosure

stake original never sells your personal information to third parties. Limited information may be shared in the specific circumstances below:

4.1 Service Provider Partners

We work with trusted providers for payment processing, identity verification, and technology infrastructure. These providers may only use the information for the relevant task, and we have confidentiality agreements in place with them.

4.2 Legal Requirements

Information may be provided to law enforcement agencies upon receiving a lawful order from a competent court or regulatory body, or where needed to investigate fraud or criminal activity.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be transferred. Users will be notified in good time if this occurs.

Data Security Measures

To keep your information secure, stake original follows several technical and organisational measures:

• SSL encryption — all communication on the website is carried out over encrypted connections
• Password hashing — your password is never stored as plain text
• OTP verification — mobile OTP verification is required for important actions
• Access controls — only authorised staff can access user information
• Regular security audits — periodic audits are conducted to identify platform vulnerabilities
• Data backups — information is stored securely and backed up regularly

In the event of a data security incident, we will notify affected users as quickly as possible and take the necessary steps.

Cookies and Tracking Technologies

The stake original website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to remember language preferences and personalised settings.
• Analytics cookies: Used to understand how users interact with the platform and to improve the quality of our service.

6.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

Data Retention Period

stake original keeps your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account information — while the account is active, and for a set period after closure as required by law
• Financial transaction records — a minimum of five years as required by law
• Support communication history — up to three years for the purpose of resolving issues
• Log files and technical data — up to three months

After an account is closed, we aim to delete or anonymise your information as quickly as possible, beyond what is required by law.

User Rights

As a stake original user, you have the following rights over your own information:

8.1 Right to Access

If you want to know what information we hold about you, you can make a written request. We will respond within a reasonable time of receiving the request.

8.2 Right to Correction

If any information in your account is incorrect, you can have it corrected. In some cases, you may need to go through an identity verification process.

8.3 Right to Deletion

In certain circumstances, you can request that your information be deleted. However, financial transaction records and information that is legally required to be retained will not be covered by this request.

8.4 Right to Opt Out of Marketing Communications

You can request to stop receiving promotional emails or notifications at any time. However, important service-related messages (such as security alerts or transaction confirmations) cannot be stopped.

Protection of Minors

stake original strictly prohibits anyone under 21 years of age from registering or using the service. If a minor has opened an account using false information, we will close the account and delete all associated information. If a parent or guardian becomes aware that their child has created an account, please contact our support team immediately.

To learn about our recommendations and tools for responsible gaming, visit the Responsible Gaming page, which covers self-exclusion and limit setting in detail.

International Data Transfers

Our servers or service provider partners may be located outside Bangladesh. In such cases, your information may be transferred to and processed in another country. Where this occurs, stake original ensures that the relevant party follows appropriate data protection standards and that the necessary agreements are in place.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

Looking for answers to common questions? Our FAQ page has answers to many questions about privacy, payments, and accounts.