FAQ
stake original FAQ — Answers to Your Questions
Find detailed answers in English on deposits, withdrawals, account security, VIP cashback, and login — all in one place.
Secure Payments
Withdrawals in 15 min — 2 hrs
24/7 Support
For ages 21 and above
Whether you are new to stake original or a regular player, questions come up. On this page we have gathered answers to more than 20 questions across five main topics: how to withdraw, account security, how to deposit, VIP benefits, and login issues. The answers are concise and practical — click directly on your question and read. If you need more help, contact our 24/7 support team. Visit the stake original VIP program page for full details, or read the responsible gaming guidelines on the relevant page.
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Withdrawals
How to Withdraw
Yes, but you need to meet the wagering requirement before withdrawing bonus winnings. At stake original, the wagering requirement for the welcome bonus is 25 times the bonus amount. Example: deposit ৳1,000, get a ৳1,500 bonus — total balance ৳2,500 — wagering: ৳1,500 × 25 = ৳37,500. Once that total bet amount is completed, you can withdraw the bonus winnings.
Yes, when withdrawing from stake original you must send funds to a bKash, Nagad, Rocket, or Upay number registered in your own name. Withdrawal requests to someone else's wallet or a different number are not accepted. This is required for account security. The same rule applies to bank transfers — use an account in your own name.
Withdrawals from stake original to bKash, Nagad, Rocket, or Upay are usually completed within 15 minutes to 2 hours. The same timeframe applies to bank transfers. Wait for a confirmation message after submitting your request. If it takes longer, contact live chat.
Yes, stake original's withdrawal service runs 24 hours a day, 7 days a week. Whether it's late at night or a public holiday, withdrawals are still processed within the usual 15 minutes to 2 hours. So if you win during a BPL or T20 match at night, you can withdraw the same night.
The minimum withdrawal amount at stake original is ৳500. This limit applies equally to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. If your balance is below ৳500, the withdrawal request will not be accepted; play a bit more to bring your balance up.
Account Security
Stay Safe
Use a password of at least 12 characters — combine uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Avoid easy passwords like your name, date of birth, or "123456". Keep a separate, unique password for your stake original account that you don't use anywhere else.
Yes. stake original uses SSL encryption, so your personal information and payment data are protected in transit. Passwords are never stored as plain text. When submitting sensitive information, check that your browser's address bar shows "https" and a padlock icon.
No, never. No stake original staff member, agent, or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or password. If anyone asks for these, it is a fraud attempt. Keep your OTP and PIN private, and if you receive such a request, report it immediately via live chat.
Always go directly to stakeoriginal.cam by typing it yourself; never log in through search results or unfamiliar links. Fake sites often have small spelling differences in the URL (for example "stakeoriginal.xyz"). Once the page loads, confirm that the address bar shows "https://". If you are unsure, do not enter the site — contact the support team instead.
Change your password as soon as possible and contact stake original via live chat or email. Tell the support team when you noticed the suspicious login or transaction. Also change the PIN on your linked bKash or Nagad number. The support team will fully assist you in securing your account.
Deposit Methods
Deposits
First, get the transaction reference number from bKash, Nagad, or whichever method you used. Then contact stake original's live chat with that reference number and a screenshot of the transaction. The balance is usually credited within a few minutes; if there is a delay, the support team will verify and fix it manually.
The minimum deposit at stake original is ৳200, and it is the same across all methods — bKash, Nagad, Rocket, Upay, or bank transfer. A ৳200 deposit is enough to start playing all games in the slots section. First-time deposits also receive a 150% welcome bonus.
stake original does not charge any processing fee on deposits. However, bKash, Nagad, or your bank may apply their own charges according to their own policies — that is between you and the payment provider. Check your mobile banking app for fee details before depositing.
Log in to stake original, go to the deposit section, and select bKash. Following the instructions shown, send your payment from the bKash app to the specified number. Once the payment is successful, you will receive a confirmation SMS from bKash and the balance will be added shortly. Save the payment reference number.
Yes, the process is almost identical. On the deposit page, choose Nagad, send the payment to the displayed number via the Nagad app or *167#, and once you receive confirmation your stake original balance will be updated. Nagad deposits start from a minimum of ৳200. Check the Nagad app for their own transaction limits.
VIP Program
VIP Benefits
stake original has five VIP tiers in total: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate increases at each tier — starting from a maximum of 0.2% at Bronze up to a maximum of 1.2% at Diamond. Visit the stake original VIP page for full details.
Your total bets for the week minus your total winnings gives your net loss — your tier's cashback rate is applied to that figure. Example: if you are a Gold member and your net loss for the week is ৳20,000, your cashback is ৳20,000 × 0.7% = ৳140 (up to the maximum for that tier). Cashback is added directly to your account.
Keep playing regularly at stake original and increase your betting activity. Once you reach a certain level of activity, your tier is upgraded — the exact turnover thresholds are not published, but the more you play the faster you can move up. From Bronze to Diamond, the cashback rate gets better at every level.
In addition to weekly cashback, higher-tier VIP members receive priority customer support, exclusive invitation-only offers, and access to special promotions. The stake original VIP program is designed to reward long-term members.
Login and Profile
Account Questions
Use English letters and numbers for your username — it may not be changeable later, so choose carefully. Your password should contain at least one uppercase letter, one lowercase letter, one number, and one special character. Do not use easily guessable information such as your phone number or birth year as a password.
Go to the stake original Login page and click the "Forgot Password?" option. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Use the OTP immediately, as it has a limited validity. Once you set a new password, you can log in right away.
On the new device, go to the stake original site and log in normally with your username and password. For security, OTP verification may be required the first time you log in on a new device. The OTP will be sent to your registered number. If possible, use the mobile app — versions are available for both Android and iOS.
Common reasons include: wrong password, Caps Lock being on, or entering details other than your registered email. Clear your browser cache and cookies and try again. After several failed attempts, your account may be temporarily locked. In that case, contact stake original's live chat for help.
You must be at least 21 years old to create an account on stake original and take part in any betting or casino activity. Age may be verified during registration. stake original is committed to keeping minors away from gambling. Visit the Responsible Gaming page to learn about our responsible gaming guidelines.
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Join stake original with a 150% welcome bonus — deposit from as little as ৳200
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Need more help?
Speak directly with our support team
If the answers above did not resolve your issue, stake original's support team is available seven days a week, 24 hours a day. Support is available in both Bengali and English. Live chat usually gets you an instant response; for detailed issues you can reach out by email.
Live Chat
24/7 instant support — click the chat icon from any page on the site. You can chat in Bengali.
Email Support
For detailed issues, contact us by email: [email protected] — available 24/7.
Language
Support is available in both Bengali and English.